Check what the screen says

A lost connection does not always mean the server rejected a save. Read the recovery message before acting. For a transaction with a saved recovery request, Retry original save reuses that request.

Review before clearing

If the form offers Check Transactions before clearing, inspect Activity first. Clear the recovery record only after you have checked the outcome. Do not enter the same transaction in a new form simply because a response was delayed.

CSV imports need extra care

An interrupted import may have added some rows. Check Activity before importing the file again. Repeating it may create duplicates.

Ask for help

If you cannot tell what was saved, contact support with the approximate time, affected screen and error text. Never send a password, verification link or authentication code.